Umut Bozdugan
Melbourne,VIC
Summary
Motivated professional transitioning into Human Resources with a background in customer service, administration, management, and recruiting. Skilled in communication, problem-solving, and organisation, with a passion for enhancing employee engagement and development. Eager to leverage my conflict resolution, teamwork, and HR knowledge to contribute to a dynamic HR team and support organisational success.
Overview
7
7
years of professional experience
Work History
Aviation Protection Officer
ISS
09.2022 - Current
- Led diversity and inclusion initiatives, promoting an inclusive workplace culture.
- Streamlined benefits administration, ensuring accurate enrollment and clear communication
- Managed employee relations and conflict resolution, enhancing team cohesion.
- Demonstrated strong problem-solving skills under pressure, supporting supervisors effectively.
Grocery + DM
Coles Supermarket
11.2017 - 01.2022
- Created and delivered training programs on employee development, compliance, and security protocols.
- Ensured up-to-date training and adherence to protocols
- Managed performance appraisal systems for aviation protection officers and security staff.
- Maintained a clean, safe, and organised environment to enhance customer experience.
Assistant Supervisor
Victoria Home Builders
06.2020 - 01.2022
- Facilitated safety training and compliance workshops, ensuring workers were up to date with regulations
- Acted as a point of contact for construction workers, resolving conflicts and maintaining a positive work environment.
- Delivered excellent client service on-site and via phone.
- Provided innovative solutions to challenges and efficiently managed tasks.
Education
Bachelor of Business - Human Resource Management
La Trobe University
Melbourne, VIC10.2021
Skills
- Time Management
- Proficient in Microsoft Office
- Training employees
- Resolving conflicts
- Working in a team environment
- Writing reports and statistics
Languages
English
Native or Bilingual
Turkish
Full Professional
Timeline
Aviation Protection Officer
ISS
09.2022 - Current
Assistant Supervisor
Victoria Home Builders
06.2020 - 01.2022
Grocery + DM
Coles Supermarket
11.2017 - 01.2022
Bachelor of Business - Human Resource Management
La Trobe University
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