Vicki Szecsodi
Cecil Hills,N.S.W.
Summary
Dynamic and dependable Postal Delivery Officer with a proven track record at Australia Post, excelling in package handling and customer service. Recognized for minimizing delivery errors and consistently meeting performance targets. Strong attention to detail and effective communication skills ensure timely and accurate mail delivery, contributing to high customer satisfaction. Acting Team Leader duties.
Overview
30
30
years of professional experience
Work History
Postal Delivery Officer Walker
Australia Post
Kingsgrove, NSW
02.2017 - Current
- Kept abreast of changes in postal regulations or technology advancements that could impact job performance or improve overall efficiency levels within the department.
- Minimized delivery errors by double-checking addresses, postage, and packaging requirements before dispatching
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Handled mail and packages with care to prevent damage during delivery.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Ensured timely mail delivery for customer satisfaction with diligent adherence to schedules.
- Safeguarded sensitive information through strict adherence to postal regulations and confidentiality protocols.
- Consistently met performance targets set forth by management regarding punctuality rate, route completion time, and customer satisfaction scores.
- Handled fragile packages carefully, following proper handling procedures to minimize damage during transport or storage.
- Contributed to a positive workplace environment through effective communication and teamwork with colleagues, supervisors, and customers alike.
- Expedited package processing for quicker delivery with meticulous attention to detail in sorting and labeling procedures.
- Managed high volumes of mail during peak seasons while maintaining accuracy rates in sorting processes ensuring timely deliveries.
- Collaborated with fellow Postal Delivery Officers to ensure seamless coordination and comprehensive coverage of designated territories.
Horse Strapper
Bjorn Baker Racing
Warwick Farm N.S.W
12.1995 - 11.2016
- 2010 Racing Advanced Stablehand Certificate 111
- 2013 Racehorse Trainer Thoroughbred Certificate 1V in Racing
- Strapper of the Year Award 2014-15
Education
Year 10 Certificate -
Bonnyrgg High School
Sydney, NSW12.1989
Skills
- Package handling
- Loading and unloading
- Scan parcels
- Customer service
- Punctuality
- Reliability
- Self motivation
Timeline
Postal Delivery Officer Walker
Australia Post
02.2017 - Current
Horse Strapper
Bjorn Baker Racing
12.1995 - 11.2016
Year 10 Certificate -
Bonnyrgg High School