Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Vraj Shah

Vraj Shah

Rochedale,QLD

Summary

Adept at blending analytical thinking with relationship-building skills, I significantly enhanced market penetration for AT&T through targeted campaigns and a high-performing sales team.

My background in cybersecurity, including risk assessment and incident response at ASD, complements my proficiency in Python, ensuring a well-rounded approach to both technical challenges and customer engagement.


Professional cybersecurity specialist skilled in threat analysis, network security, and incident response. Strong focus on team collaboration and achieving results, adapting to changing needs seamlessly.


Known for robust problem-solving abilities, strategic thinking, and effective communication. Expertise includes risk management, vulnerability assessments, and regulatory compliance.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Yes Optus
09.2024 - Current
  • Maintained clean and organized store displays to enhance shopping experience.
  • Participated in product promotions and special events to attract customers.
  • Processed sales transactions and handled cash register with accuracy.
  • Helped restock shelves and ensure products were readily available for customers.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.

Cybersecurity Analyst

ASD
02.2024 - Current
  • Collaborated with IT teams to integrate security measures into the development and deployment of new applications.
  • Conducted security audits to identify vulnerabilities.
  • Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
  • Reduced risk of cyber attacks by conducting regular vulnerability assessments and penetration testing.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Optimized security monitoring processes by implementing automated tools for real-time threat detection and analysis.

Sales Associate

Vodafone
01.2023 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Assistant

Telstra
02.2021 - 01.2023
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Sales Manager

AT&T
05.2019 - 01.2021
  • Crafted targeted campaigns for increased market penetration and brand visibility.
  • Cultivated a high-performing sales team for improved morale and increased productivity.
  • Developed comprehensive sales strategies by analyzing market trends and customer needs.
  • Utilized data analytics to refine sales techniques for improved customer engagement.
  • Encouraged cross-training for improved versatility and team collaboration.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Automation Engineer

JDN Monocrane
11.2018 - 04.2019
  • Coordinated with software developers to integrate automation solutions into development pipelines.
  • Improved process efficiency using Jenkins for continuous integration across development cycles.
  • Optimized existing automation processes to increase system performance and reliability.
  • Provided technical expertise during the integration of new automation equipment into existing production lines.
  • Assisted maintenance personnel with complex troubleshooting.

Education

Diploma - Cyber Security

TAFE QLD
QLD
11-2025

Bachelors of Electrical & Electronics Engineering - Power Systems Engineering

Victoria University
Melbourne, VIC
11-2018

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Risk assessment
  • Incident response
  • Digital forensics
  • Network security
  • Attention to detail
  • Vulnerability assessment
  • Incident response management
  • Log analysis
  • Penetration testing
  • Compliance monitoring
  • Data encryption
  • Analytical thinking
  • Intrusion detection
  • System hardening
  • Python
  • Object-oriented programming
  • Functional Programming
  • Java-Script
  • Problem-solving
  • Critical Thinking

Accomplishments

1. Automated Security Log Analysis
  • Developed a Python script to automatically parse and analyze logs from SIEM tools (e.g., Splunk, ELK, Graylog), reducing manual analysis time by 70%.
  • Implemented regular expressions (regex) and pandas to identify anomalous patterns in logs.
2. Threat Intelligence Automation
  • Created a threat intelligence feed aggregator that collects data from sources like VirusTotal, AlienVault OTX, and Shodan API to identify and block malicious IPs and domains.
  • Automated integration with firewalls and IDS/IPS to update blacklists dynamically.
3. Vulnerability Scanning and Patch Management
  • Developed a custom vulnerability scanner using Python libraries like Nmap, OpenVAS API, or Shodan, identifying unpatched systems in the network.
  • Automated CVE tracking and patch deployment using Python scripts and integrations with NIST's National Vulnerability Database (NVD) API.
4. Incident Response Automation
  • Built a Python-based incident response playbook that automates malware analysis, forensics, and alert triaging.
  • Implemented an email phishing analysis tool to extract IoCs (Indicators of Compromise) from emails, helping SOC teams respond 40% faster.
5. Network Traffic Analysis
  • Developed a real-time packet sniffer using Scapy and PyShark to detect anomalies and flag suspicious traffic.
  • Integrated with Zeek (Bro IDS) and Suricata to enrich network logs with threat intelligence.
6. Password Auditing and Security Hardening
  • Created a password strength auditing tool using Python to check for weak passwords in Active Directory.
  • Implemented hash cracking automation with Hashcat and John the Ripper API to test password security policies.
7. Ransomware & Malware Detection
  • Built a machine learning-based malware classifier using Python libraries like Scikit-learn, TensorFlow, and YARA to detect malicious files based on behavior.
  • Automated sandbox analysis of suspicious executables using Cuckoo Sandbox.
8. Web Application Security Testing
  • Developed an automated web vulnerability scanner using BeautifulSoup, Selenium, and OWASP ZAP API to detect SQL injection, XSS, and CSRF.
  • Integrated the tool into CI/CD pipelines to enforce security testing.
9. Cloud Security Automation
  • Wrote Python scripts to audit AWS IAM policies and detect overly permissive S3 buckets using Boto3.
  • Automated Azure security monitoring to check for misconfigurations and enforce best practices.
10. Security Awareness & Reporting Automation
  • Developed a Python-based phishing simulation tool to test employees' cybersecurity awareness.
  • Automated compliance reporting (e.g., NIST, ISO 27001, SOC2) by collecting and formatting security logs into predefined templates.

Languages

English
Native or Bilingual

Timeline

Sales Assistant

Yes Optus
09.2024 - Current

Cybersecurity Analyst

ASD
02.2024 - Current

Sales Associate

Vodafone
01.2023 - 09.2024

Sales Assistant

Telstra
02.2021 - 01.2023

Sales Manager

AT&T
05.2019 - 01.2021

Automation Engineer

JDN Monocrane
11.2018 - 04.2019

Diploma - Cyber Security

TAFE QLD

Bachelors of Electrical & Electronics Engineering - Power Systems Engineering

Victoria University
Vraj Shah