WEE (RUSSELL) LEE
Sydney,NSW
Summary
Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills. Committed to improving overall business processes. Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Space Specialist (Acting Space Manager)
Polestar Automotive Australia Pty Ltd
Artarmon, NSW
09.2024 - Current
- Scheduled and managed employee shifts.
- Participated in leadership meetings and answer to regional sales manager.
- Established operational setup at Artarmon.
- Manage two locations in Alexandria and Artarmon.
Senior Space Specialist
Polestar Automotive Australia Pty Ltd
Artarmon, NSW
11.2023 - 09.2024
- Compose extensive documentation for daily and operational procedures.
- Authorized DOL user and dealer representative, managing car registrations and compliance with SNSW.
- Attended weekly sales and handover meetings to meet monthly targets
- Managed daily operations to optimize space utilization.
- Coordinated with other departments to ensure efficient workflow processes.
- Conducted regular meetings with staff to review progress and address any concerns.
- Participated in ongoing training and compliance activities.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored operations and reviewed records and metrics to understand company performance.
Space Specialist
Polestar Automotive Australia Pty Ltd
Epping, NSW
04.2022 - 11.2023
- Greeted customers and identified their automotive needs.
- Provided product information, features, and benefits to customers.
- Assisted in developing customer financing options.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Collaborated with service department personnel to ensure customer satisfaction.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Created weekly reports detailing sales performance metrics such as closing rates and average sale prices.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Participated in trade shows and conventions showcasing dealership's inventory.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
Sales Engineer
Buckford Illumination Group Pty Ltd
Artarmon, NSW
01.2021 - 03.2022
- Maintaining the projection of meeting sales targets. Maintain client relationships and product updates. Conduct onsite/showroom presentations, project coordination and after service.
Business Development Manager
Inlite Pty Ltd
Chippendale, NSW
01.2020 - 01.2021
- Create new and maintain existing client, building relationship. Conduct onsite/showroom presentations, project coordination and after service. (Main clients are architects, interior designers, lighting designers, and landscape architects.)
Key Accounts Manager
KKDC Pty Ltd
Chippendale, NSW
01.2012 - 01.2020
- Maintain client relationship and product updates. Prepare working samples for mock-ups. Conduct onsite presentations, project coordination and after service. (Main clients are lighting designers and consulting engineers)
Lighting Designer
Lighting Design Partnership Pty Ltd
Darlinghurst, NSW
01.2008 - 01.2012
- Prepare from lighting concept to construction stage, liaising with client, architects, contractors. Site visits. Project commissioning. AGI, AutoCad. Some projects of involvement: Mantri Mall, India, Tiwari Residence, India, Fuji Xerox, Sydney, Carhartt boutique outlet, Sydney, Tamar Government Centre, Hong Kong, Marketown Shopping Centre, Newcastle NSW, Asian Paints Showroom, India (A.R.E Design award 2012), Zhuhai Shizimen CBD Development, China
Automation Engineer Assistant
Unique Intergrations Pty Ltd
Newcastle, NSW
09.2007 - 12.2007
- Design, installation and commissioning of building automation. Mainly involved in lighting schedule calculations and controller allocations using softwares like DLight, TPanLoader, Crimson Editor.
Engineer Assistant
Parsons Brinkerhoff Consultants Pty Ltd
Singapore, Singapore
11.2000 - 04.2001
- Design of firefighting systems, air-con distributions, engineering drafting for residential and train stations.
Electrician Assistant
Song Lee Electrical Engineering Pty Ltd
Singapore, Singapore
01.1997 - 03.2001
- Hand-on installation of fans, lights, wall switches, conduits.
Education
Masters in Design Science (Illumination Designs)
University of Sydney, Australia
Sydney, NSW08-2011
Bachelor in Electrical Engineering -
University of Newcastle, Australia
Newcastle, NSW06-2007
Diploma in Electrical Engineering - Electrical Engineering
Ngee Ann Polytechnic, Singapore
Singapore06-2001
Skills
- Operational enhancement
- Management collaboration
- Performance Metrics
- Adaptability
- Business reporting
- Team performance improvement
Affiliations
- Active individual, love the outdoors, mountain biking, camping, fishing, stand up paddling, etc.
Accomplishments
- Proud to serve in the National Service in Singapore for 2 years, ranked sergeant, specialized in armored vehicle repairs.
Certification
- Certified First Aider.
- Authorised DOL user and Dealer representative.
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Cantonese
Limited
References
References available upon request.
Timeline
Senior Space Specialist (Acting Space Manager)
Polestar Automotive Australia Pty Ltd
09.2024 - Current
Senior Space Specialist
Polestar Automotive Australia Pty Ltd
11.2023 - 09.2024
Space Specialist
Polestar Automotive Australia Pty Ltd
04.2022 - 11.2023
Sales Engineer
Buckford Illumination Group Pty Ltd
01.2021 - 03.2022
Business Development Manager
Inlite Pty Ltd
01.2020 - 01.2021
Key Accounts Manager
KKDC Pty Ltd
01.2012 - 01.2020
Lighting Designer
Lighting Design Partnership Pty Ltd
01.2008 - 01.2012
Automation Engineer Assistant
Unique Intergrations Pty Ltd
09.2007 - 12.2007
Engineer Assistant
Parsons Brinkerhoff Consultants Pty Ltd
11.2000 - 04.2001
Electrician Assistant
Song Lee Electrical Engineering Pty Ltd
01.1997 - 03.2001
- Certified First Aider.
- Authorised DOL user and Dealer representative.
Masters in Design Science (Illumination Designs)
University of Sydney, Australia
Bachelor in Electrical Engineering -
University of Newcastle, Australia
Diploma in Electrical Engineering - Electrical Engineering
Ngee Ann Polytechnic, Singapore
Similar Profiles
Geoff DewarGeoff Dewar
Supply Chain Process Improvement Manager at RMA Automotive Australia Pty LtdSupply Chain Process Improvement Manager at RMA Automotive Australia Pty Ltd
Anna DarlingAnna Darling
Group Human Resources MANAGER at Ultimate Security Australia Pty Ltd & Ultimate Cleaning Australia Pty LTDGroup Human Resources MANAGER at Ultimate Security Australia Pty Ltd & Ultimate Cleaning Australia Pty LTD
Roxanne Abigail DizonRoxanne Abigail Dizon
Operations Manager at Connected Australia Pty Ltd (Australia)Operations Manager at Connected Australia Pty Ltd (Australia)