Will Aitchison
Dakabin,QLD
Summary
Proven Retail Sales Assistant at Rebel Sport, adept in POS operations and customer engagement, enhanced store sales through exceptional service and product expertise. Fostered customer loyalty and team collaboration, achieving notable repeat business. Demonstrates punctuality and problem-solving, ensuring a professional and inviting shopping environment.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Rebel Sport
North Lakes, QLD
10.2021 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by providing exceptional customer service and product knowledge.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
Education
High School Diploma -
Northpine Christian College
Dakabin, QLD11.2023
Skills
- Punctuality
- Goal-Oriented
- POS Terminal Operation
- Sales expertise
- Store maintenance
- Brand Awareness
- Problem-Solving
- Teamwork and Collaboration
- Customer Engagement
- Upselling strategies
- Product Knowledge
- Honest and Dependable
Additional Information
Kim Yates (Manager) - (07) 3049 3010
Leah Stevens (Previous Manager) - 0417076182
Timeline
Retail Sales Assistant
Rebel Sport
10.2021 - Current
High School Diploma -
Northpine Christian College