Summary
Overview
Work History
Education
Skills
Projects
Technical Proficiencies
Certification
Training
Languages
Timeline
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Youshaa Ghanem

Bass Hill,NSW

Summary

Youshaa is an experienced Retail manager with more than 13 years of dedicated service in the retail industry. Now embarking on a transition into the field of Cybersecurity, this is due to his love of computers. Youshaa has an extensive background in retail which positions him as a unique asset with cross-over skills. Throughout his career, Youshaa has thrived in high-paced, high-stress managerial roles. His ability to maintain composure and make calculated decisions in challenging situations has consistently ensured the correct and timely course of action.
Youshaa has a well-established record of offering unwavering support and mentorship within the workplace. Notably, he has devised innovative tools aimed at risk mitigation and workflow enhancement, demonstrating his commitment to improving safety and efficiency. Drawing upon his honed skills from the retail sector, Youshaa excels in facilitating productive, clear, and concise conversations, often delving into complex subjects.
Youshaa’s approach is rooted in a compassionate, person-centred ethos that he carries into every professional endeavour. His experience, motivation, and adaptability make him a valuable addition to any team, ready to contribute effectively in the dynamic field of Cybersecurity.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Replenishment Manager

WooliesX - Woolworths Group
03.2023 - 03.2024
  • Using Kronos, develop rosters on a fortnightly basis in line with business standards
  • Oversaw a large team of warehouse staff and maintained efficiency in fast-paced environment.
  • Maintained sufficient inventory levels to meet online customer demands at all times.
  • Involved in the launch of DTB (Direct to Boot) at this site, which is now the largest in the country.
  • Leading the team in replenishing nearly all inventory across the site. This ranges from produce, chilled, meat, ambient and freezer.
  • Analyzed inventory data to identify and address stock discrepancies.

Nightfill Manager

Woolworths Supermarket
10.2020 - 03.2023
  • Managed the work of 30 employees
  • Trained store personnel on how to interact with customers, not just sell items
  • Lead a team to fill load to the shelves and present a neat and well mainted store every night
  • Effeciently followed store processes to get the best results from myself and the team.

Grocery Manager

Woolworths Supermarket
08.2022 - 10.2022
  • Developed strong skills using SAP (Success Factors) and Store Central
  • Grocery routine was maintained through out a period of high staff turnover
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Developed plans with ASM and SM to keep shelves full and overstocks clear.

Duty Manager

Woolworths Supermarket
08.2016 - 08.2019
  • Worked with departments across the store every night
  • Leading teams to provide a well stocked and presented store
  • Developed relationships with new staff members, and assisted existing staff members in their career development
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the store and equipment.

Service Supervisor

Woolworths Supermarket
09.2012 - 06.2016
  • Offered strong customer service skills, keeping customers satisfied
  • Maintained a clean and safe work environment
  • Continually updated a leadership resume and honed skills by participating in various management trainings

Education

Cyber Security Bootcamp - Cybersecurity

University of Sydney
Sydney, NSW
08-2024

Skills

  • Digital Forensics
  • Log analysis and SIEM management
  • Team Lead and Management
  • Training and Development
  • Google Suites
  • Governance, Risk and Compliance
  • Change Management
  • Project Management
  • Interdepartmental Collaboration
  • Incident Response
  • Vulnerability Assessment
  • Incident Response Management

Projects

Web application and hardening | Cybersecurity Bootcamp                                
 The project was to create and secure a web application 
Using Azure I deployed a docker container with the framework for the web page. Then I was able to bind a self-signed certificate to the site. Finally using the Web Application Gateway, Azure Front Door and Security Centre Recommendations I was able to secure and protect the site from malicious actors. 
 
Penetration Testing | Cybersecurity Bootcamp       
The project was to perform a penetration test on the fictitious Rekall Corporation 
As a team we completed a capture the flag exercise across the companies 3 domains of its website, Linux servers and Windows Servers. Utilizing a number of tools including Foxy Proxy, Burpsuite, Metasploit, Google Dorking, Nmap, Nessus and other Vulnerability scanning and exploiting tools. 
 
Building a Security Monitoring Environment | Cybersecurity Bootcamp
The project was to utilise a SEIM to monitor the fictitious Virtual Space Industries 
Utilizing Splunk and additional Splunk Add-Ons I was able to monitor the company's logs to detect a brute force attack. The style of techniques and location of origin for the attack were all able to be determined via the dashboards I had created.

Technical Proficiencies

  • SEIM: Splunk, Sec Onion
  • Vulnerability Assessments: Nessus
  • Forensic: Autopsy
  • Cloud: Microsoft Azure
  • Operating Systems: Windows, Kali Linux


Certification

CompTIA SEC+

https://www.credly.com/badges/38062bad-b16b-43c5-89f4-05c4c9fb7f99/public_url

Training

  • Hack the Box CDSA (ongoing).
  • ISC2 CC (ongoing).

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Replenishment Manager

WooliesX - Woolworths Group
03.2023 - 03.2024

Grocery Manager

Woolworths Supermarket
08.2022 - 10.2022

Nightfill Manager

Woolworths Supermarket
10.2020 - 03.2023

Duty Manager

Woolworths Supermarket
08.2016 - 08.2019

Service Supervisor

Woolworths Supermarket
09.2012 - 06.2016

Cyber Security Bootcamp - Cybersecurity

University of Sydney
Youshaa Ghanem