Zihan Zeng
Rhodes,NSW
Summary
Effective Student committed to learning, developing skills in Biotechnology and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
Work History
Cafe Worker
Mira Cafe
02.2024 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly altitude when addressing and resolving customer issues and complaints.
- Produced food and drink products adhering to company quality and quantity standards.
Cashier
Tongli Supermarket
12.2022 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a high level of accuracy in updating electronic price tags, ensuring customers had access to the most up-to-date pricing information.
Restaurant Manager
Family Business
02.2021 - 02.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
After-school Tutor
06.2020 - 12.2020
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
- Enhanced student engagement by incorporating interactive activities and multimedia resources into tutoring sessions while introducing young kids English as their second language.
Education
Bachelor of Science - Biotechnology (Honors)
University of New South Wales
Sydney, NSW12.2025
Skills
- Teamwork and Collaboration
- Patience and Empathy
- Problem-Solving
- Workplace Safety Practices
- Gel electrophoresis
- Pipetting techniques
- Spectrophotometry
- Mass Spectroscopy
- Cell Culture
- Safety protocols
Timeline
Cafe Worker
Mira Cafe
02.2024 - Current
Cashier
Tongli Supermarket
12.2022 - 01.2024
Restaurant Manager
Family Business
02.2021 - 02.2022
After-school Tutor
06.2020 - 12.2020
Bachelor of Science - Biotechnology (Honors)
University of New South Wales
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