Chloe (Manyee) Kwung

• Nominated for Outstanding Awards for service delivery in 2025.
• Managed caseloads consisting of up to 20-25 individuals at any given time.
• Coordinated client services and support plans in alignment with organizational guidelines.
• Collaborated with multidisciplinary teams to coordinate care plans for clients.
• Maintained accurate records of client interactions and service delivery documentation.
• Completed assessments of client needs and preferences.
• Acted as an advocate on behalf of clients when appropriate and necessary.
• Assisted clients in accessing and utilizing community resources to meet their needs.

• Provided direct support to families in crisis situations and emotional distress.
• Conducted assessments to identify client needs and service requirements.
• Collaborated with multidisciplinary teams to develop individualized care plans.
• Maintained accurate documentation of client interactions and service delivery.
• Advocated for clients' rights and access to necessary services and support.
• Monitored clients' progress over time, utilizing Outcomes Stars as the assessment tool.
• Provided crisis intervention services during times of acute distress or emergency situations.

Same role as the NDIS Support Coordinator as above