- Gym
- Rugby Union
- Rugby League
- Team Sports
- Cooking
Cooper Cahill
East Ballina
Summary
Looking to transition into new line of work, bringing skills previously learnt based in customer service and food handling. Skilled in active listening and complaint resolution. Prepared to transfer skills and constantly learn and adapt.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
KFC Ballina
06.2023 - 08.2025
- Collaborated with team members to streamline order processing and reduce wait times for customers.
- Demonstrated excellent multitasking abilities by efficiently handling multiple orders simultaneously, leading to increased productivity and customer satisfaction.
- Trained new employees on proper food handling techniques and company policies, promoting a positive work culture.
- Coordinated with co-workers during peak hours to maximize teamwork effectiveness, leading to reduced order preparation times.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Processed orders on POS system and accepted cash and charge payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Performed shift change tasks each day to keep store neat and running smoothly.
Education
Xavier Catholic College
Skennars Head, NSW01-2026
Skills
- POS system operation
- Cash handling
- Customer focus
- Customer service
- Customer inquiries
- Complaint handling
Interests
Timeline
Customer Service Team Member
KFC Ballina
06.2023 - 08.2025
Xavier Catholic College