Diego Velasco Teo
Leura
Summary
Dynamic customer service professional with experience at Coles Supermarket, adept at operating POS systems and handling cash with precision. Enhanced customer satisfaction by resolving concerns and providing tailored product recommendations. Proven ability to collaborate effectively with team members to achieve sales targets and elevate store performance.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
Coles Supermarket
12.2022 - 08.2024
- Assisted an average of 150+ customers per day, ensuring quick and efficient checkout processes.
- Resolved customer concerns and provided product recommendations, enhancing the shopping experience.
- Processed transactions with accuracy and maintained cash register balances.
- Collaborated with team members to meet daily sales target and improve store performance.
Education
Bachelor of Business - Hotel Management
Blue Mountains International Hotel Management
Leura, NSW06-2027
GED -
Taylors College Sydney
Waterloo, NSW12-2022
High School Diploma -
Darma Yudha Senior High School
Pekanbaru, Indonesia05-2021
Skills
- POS system operation
- Cash handling
- Customer focus
- Customer service
Languages
Indonesian
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Interests
- Team Sports
- Gym Workouts
Timeline
Customer Service Team Member
Coles Supermarket
12.2022 - 08.2024
Bachelor of Business - Hotel Management
Blue Mountains International Hotel Management
GED -
Taylors College Sydney
High School Diploma -
Darma Yudha Senior High School
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