Donald Han
Woolloongabba,QLD
Summary
Motivated retail sales professional with over 7 years experience in customer service with proven record of boosting sales and customer loyalty. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Quick learner and able to adapt well to environment, maintaining quality work under pressure. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Retail Assistant
UNIQLO
Brisbane , QLD
01.2016 - Current
- Independently managed small groups of employees to maximise sales.
- Experience with team leading.
- Responsible of training new employees.
- Monitored sales floor and merchandise displays for presentable condition.
- Cash handling/ use of POS system
Cleaner
Spring Mount Cleaning Services
02.2015 - 12.2015
- Responsible for all basic cleaning in and around residences or office buildings
- Monitored and maintains sanitation and organisation of assigned areas
- Set up, stocks, and maintains cleaning equipment and supplies.
Kitchen Hand
McDonalds
03.2014 - 01.2015
- Handled multiple orders at once, organising and prioritising orders as they were received -Resolved customer complaints regarding food services -Prepared daily food items using proper safety precautions and sanitary measures
Disability Support Worker
Rainbow Care Home Services
Brisbane, QLD
01.2023 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Education
Bachelor of Languages And Linguitics - Language And Linguistics
Griffith University
Brisbane, QLD 03.2021 - Current
Diploma of Community Services - Family And Community Services
Tafe Queensland
Brisbane, QLD11.2015
Queensland Certificate of Education -
Wavell State High School
Brisbane, QLD11.2013
Skills
- Building Customer Loyalty
- Conducting Tours
- Providing Feedback
- Excellent Written and Verbal Communication
- Safety and Cleanliness Standards
- POS System Operations
- Merchandise Receiving and Handling
- Adaptable and Flexible
- Engaging with Diverse Customers
References
Thamalee Senadheera
Uniqlo Qld Area Manager
0449 225 092
Eunice Ng
Uniqlo Queen St Store Manager
0458 767 323
Tru De Chan
Uniqlo Pacific Fair Store Manager
0451 920 511
Timeline
Disability Support Worker
Rainbow Care Home Services
01.2023 - Current
Bachelor of Languages And Linguitics - Language And Linguistics
Griffith University
03.2021 - Current
Retail Assistant
UNIQLO
01.2016 - Current
Cleaner
Spring Mount Cleaning Services
02.2015 - 12.2015
Kitchen Hand
McDonalds
03.2014 - 01.2015
Diploma of Community Services - Family And Community Services
Tafe Queensland
Queensland Certificate of Education -
Wavell State High School
Similar Profiles
KRISHNARAJ NAIRKRISHNARAJ NAIR
Sales Associate at UNIQLOSales Associate at UNIQLO
Hongyu HuHongyu Hu
Cashier at UNIQLOCashier at UNIQLO
Saundra HeathSaundra Heath
Senior Operations Manager at UNIQLOSenior Operations Manager at UNIQLO