- Travel
- Fashion and Style
- Cooking
- Gym Workouts
- Animal Care
- Playing Sports
Grace Stephens
4 Kingfisher Drive Mulwala,NSW
Summary
Dynamic and service-oriented professional with extensive experience at Yarrawonga Mulwala Golf Club Resort. Proven ability to manage high customer volumes while ensuring cleanliness and responsible alcohol service. A reliable team player skilled in cash register operation and dedicated to enhancing customer satisfaction through attentive service and effective multitasking.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Employee
Yarrawonga Mulwala Golf Club Resort
10.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift and preparing cash drawers
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Diploma - Health Science
Swinburne University of Technology
Melbourne, VIC09-2024
Year 12 VCE Certificate -
Sacred Heart College
Yarrawonga, VIC10-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Responsible alcohol service
- Cash register operation
- Memory retention
- Service-oriented mindset
- Food service
- Beverage preparation
Certification
NSW RSA
First Aid Certificate
Interests
Timeline
Front of House Employee
Yarrawonga Mulwala Golf Club Resort
10.2024 - Current
Diploma - Health Science
Swinburne University of Technology
Year 12 VCE Certificate -
Sacred Heart College
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