Helena Han
Ascot,WA
Summary
Dedicated retail and service professional with a strong commitment to customer satisfaction and team collaboration. Proven ability to enhance customer experiences through effective communication and attention to detail.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Vinnies
Applecross, WA
08.2026 - Current
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Processed payments using cash register, credit card machine and POS system.
- Operated cash registers efficiently during peak hours of business.
- Organized merchandise on shelves to enhance store presentation.
- Collaborated with team members to maintain a clean shopping environment.
Waitress
Hans Cafe
Applecross, WA
01.2025 - Current
- Provided excellent customer service in a fast-paced cafe environment.
- Took and processed customer orders accurately and efficiently.
- Took orders for food and drinks and delivered them to guests.
- Delivered food and beverages to tables with attention to detail.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Resolved customer complaints promptly to enhance dining experience.
- Maintained cleanliness of dining area and serving stations throughout shifts.
- Handled cash transactions and operated the point-of-sale system effectively.
Education
Corpus Christi College
Bateman, WA08-2026
Skills
- Point-of-sale operation
- Cash handling
- Customer service
- Customer engagement
- Team collaboration
- Time management
Timeline
Retail Assistant
Vinnies
08.2026 - Current
Waitress
Hans Cafe
01.2025 - Current
Corpus Christi College