Ji-seok Oh
Kelvin Grove
Summary
Experienced with optical dispensing, including fitting and adjusting eyewear for diverse patient needs. Utilizes precision tools and techniques to ensure proper eyewear performance and comfort. Knowledge of maintaining high customer satisfaction through effective communication and service.
Overview
7
7
years of professional experience
Work History
Optical Dispenser
Specsavers Springwood
11.2022 - Current
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Provided support to store management by assisting with staff training, ensuring that new hires were knowledgeable of products and services offered.
- Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
- Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
Optical Dispenser
Specsavers Broadbeach
02.2024 - 11.2024
Optical Dispenser
Specsavers Helensvale
04.2021 - 11.2022
Line Chef
Cafe Cherry Bean Coomera
11.2019 - 03.2021
- Ensured consistent high-quality dishes by adhering to standardized recipes and strict quality control measures.
- Demonstrated versatility by efficiently working across various stations within the kitchen as needed.
- Maintained a safe and sanitary work environment by following strict food handling guidelines and regular cleaning schedules.
- Expedited customer orders with prompt and accurate plate assembly, ensuring top-notch presentation standards.
Barista
Chatime Coomera
02.2019 - 11.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during busy periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sous Chef
Broadbeach Cats
11.2017 - 05.2019
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
Education
Master of Science - Optometry
QUT
Brisbane QLD11-2025
Bachelor of Science - Vision Science
QUT
Brisbane QLD11-2023
Diploma of Music - Music Performance
AMEB
09-2018
Diploma - Musical Theory
AMEB
03-2018
Skills
- Communication and interpersonal skills
- Product knowledge expert
- Optical equipment operation
- Inventory management
- Insurance billing procedures
- Optical dispensing techniques
- Lens fitting expertise
- Contact lens fitting
- Customer service
Accomplishments
QUT Queensland Optometry Student Society Sports Representative
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Professional Working
Timeline
Optical Dispenser
Specsavers Broadbeach
02.2024 - 11.2024
Optical Dispenser
Specsavers Springwood
11.2022 - Current
Optical Dispenser
Specsavers Helensvale
04.2021 - 11.2022
Line Chef
Cafe Cherry Bean Coomera
11.2019 - 03.2021
Barista
Chatime Coomera
02.2019 - 11.2019
Sous Chef
Broadbeach Cats
11.2017 - 05.2019
Master of Science - Optometry
QUT
Bachelor of Science - Vision Science
QUT
Diploma of Music - Music Performance
AMEB
Diploma - Musical Theory
AMEB
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