Macy Croxford

Wallington,VIC

Summary

Energetically advanced customer satisfaction at Woolworths Supermarket, mastering POS system operation and exemplifying unparalleled customer service. Mentored new hires, enhancing team efficiency, and collaborated effectively across departments to solve complex issues, significantly boosting customer trust and satisfaction. Demonstrated exceptional patience, empathy, and a fast-learning ability in a dynamic retail environment. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

year of professional experience

Work History

Customer Service Team Member

Woolworths Supermarket

07.2023 - Current

Worked in multiple Departments thought-out the store including Front end checkouts, Nightfill, Online and Bakery. Where I developed plenty of new skills
Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Education

No Degree - Studying Year 10

St Ignatius College Geelong , Drysdale, VIC

10.2026

Skills

POS System Operation
Cash Handling
Customer Focus
Customer Service

Fast learner
Teamwork
Shelving
Patience and Empathy

Football

I have played football for 3 years my first year at Drysdale football club. Then my last 2 years at the Peninsula sharks where I play in under 16 girls div 1 team. Playing football I have developed lots of skills like communication and teamwork. I take leadership in my team to create drills and encourage teammates.

Timeline

Customer Service Team Member - Woolworths Supermarket

07.2023 - Current

St Ignatius College Geelong - No Degree, Studying Year 10