Rukshan Mahipala
Yulara,NT
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Detailed professional effectively talented in making conditions reports and In/Out & Routine Inspections. Adept at being valuable member of any team through dedication and skill. Seeking Assistant Project Manager position where outstanding expertise will be utilized and contribute to company's continued success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Rental Bonds Officer - Staff Housing
Voyages Indigenous Tourism Australia
Yulara , NT
11.2022 - Current
- Routinely inspected properties for preventive and emergency maintenance needs.
- Developed and implemented inspection procedures, policies, best practices and competency requirements.
- Generated detailed reports outlining inspection and testing results.
- Noted recurrent issues and worked with contractors to prevent re-occurrence.
- Conducted inspections of buildings, equipment and grounds for deficiencies and evaluated for potential health, safety and code violations.
- Highlighted critical issues with descriptions and photographs in detailed home inspection reports.
- Checked plumbing, electrical and HVAC systems thoroughly.
- Collected samples and other forms of evidence for documentation and analysis.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified problems during daily inspections and addressed concerns.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Inspected facilities to determine problems and schedule necessary maintenance.
Housing Officer - Staff Housing
Voyages Indigenous Tourism Australia
Yulara , NT
02.2022 - 09.2022
- Supervised personnel directly engaged in housing program administration, maintenance and clerical support.
- Investigated key breaches of tenancy contracts.
- Responded to complaints and members' inquiries to improve service delivery.
- Obtained quotes from contractors for repair work to maintain property.
- Maintained residential tenancy agreements for renewal or termination following program guidelines.
- Consulted with staff on resolution of complex service issues.
- Directed activities of professional and technical staff members and volunteers.
- Completed lease applications and verifications, notifying prospects of results.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Pick-up staff from Airport/Bus arrivals and Drive-ins, briefing about resort, arranging leasing agreements and drop them back to accommodation.
Housekeeping - PA Shift Leader
Voyages Indigenous Tourism Australia
Yulara , NT
10.2021 - 02.2022
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Serviced, cleaned and restocked restrooms.
- Completed routine maintenance checks, notifying management of needed repairs.
- Generated documentation and processed orders.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Operations Manager
Kiyara Property Services
Melbourne , Vic
04.2021 - 10.2021
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Generated performance and labor strategies to compete in new and existing markets.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Measured and reviewed performance via KPIs and metrics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Presented performance and productivity reports to supervisors.
- Managed scheduling, training and inventory control.
- Analyzed and controlled materials, supplies and equipment operational expenses.
Contractor Driver
Aarav AAnya Enterprise Pty Ltd
Melbourne , VIC
03.2021 - 04.2021
- Transported clients to specified destinations safely and on-time.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Contractor Driver (Aust Post)
Taar-Queel PTY Ltd - Australia Post Contractor
Pakenham , VIC
03.2019 - 03.2021
- Separated mail and parcels to be transported to relay boxes along route for subsequent delivery.
- Handled undeliverable Parcels in accordance with established procedures.
- Delivered mails and Parcels to residents and business within assigned area.
- Delivered various types of parcels on routes according to strict timelines.
- Sorted parcels for delivery, arranging them in delivery sequence.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors and managers.
- Used road maps or GPS to verify routes and designated addresses.
- Scanned labels on letters or parcels to confirm receipt.
Contractor Driver (Aust Post)
Sparkling Property Services
Mornington , VIC
12.2018 - 03.2019
- Handled merchandise in accordance with product handling standards.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Inspected vehicle and maintained gas, oil and water levels.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Delivered goods and services to customers on time and in excellent condition.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Bank Associate
Hatton National Bank PLC
Colombo , Sri Lanka
03.2012 - 08.2018
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Education
VIC - Certificate IV in Real Estate Practice -
NSW – Assistant Agent Course - Real Estate
Certificate in Property Management - Property Management
01.2022
Diploma in Business Management - Business Management
07.2018
Skills
- Well-Trained in REST tenancy system
- Well-Trained in Microsoft
- Well-Trained in Assure ID System
- Well-Trained in Tenancy maintenance request system
- New Hire Orientation
- Report Preparation and Analysis
- Effective Customer Communication
- Customer Support and Assistance
- Organizational Skills
- Relationship Building
- Supervision & Leadership
- Training & Development
- Team Management and Supervision
- Planning & Organizing
Languages
English
Full Professional
Sinhalease
Native/ Bilingual
Sports
- Favorite Sport - Cricket
Captancies
- Cricket Captain - Melbourne Sixers Cricket club - Grade 4B 2018/2019
- Cricket Captain - Melbourne Sixers Cricket club - Grade 4A 2019/2020
- Cricket Captain - Ayers Rock Cricket Club - 2021/2022
Positions
- Equipment Manager - Ayers Rock Cricket Club
Memberships
- Melbourne Sixers Cricket Club - 2018-2020
- Aura Vale Cricket club - 2018-2019
- Ayers Rock Cricket Club - 2021 - Current
Certification
- Certified First aider ,CPR and basic emergency life supportor - St John Ambulance Australia - 2023 ( HLTAID009 - Provide cardiopulmonary resuscitation / HLTAID010 - Provide basic emergency life support / HLTAID011 - Provide First Aid)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Rental Bonds Officer - Staff Housing - Voyages Indigenous Tourism Australia
11.2022 - Current
Housing Officer - Staff Housing - Voyages Indigenous Tourism Australia
02.2022 - 09.2022
Housekeeping - PA Shift Leader - Voyages Indigenous Tourism Australia
10.2021 - 02.2022
Operations Manager - Kiyara Property Services
04.2021 - 10.2021
Contractor Driver - Aarav AAnya Enterprise Pty Ltd
03.2021 - 04.2021
Contractor Driver (Aust Post) - Taar-Queel PTY Ltd - Australia Post Contractor
03.2019 - 03.2021
Contractor Driver (Aust Post) - Sparkling Property Services
12.2018 - 03.2019
Bank Associate - Hatton National Bank PLC
03.2012 - 08.2018
Entry Education - VIC - Certificate IV in Real Estate Practice,
Entry Education - NSW – Assistant Agent Course, Real Estate
Global Real Estate Education - Certificate in Property Management, Property Management
LondonTec City Campus - Diploma in Business Management, Business Management
- Certified First aider ,CPR and basic emergency life supportor - St John Ambulance Australia - 2023 ( HLTAID009 - Provide cardiopulmonary resuscitation / HLTAID010 - Provide basic emergency life support / HLTAID011 - Provide First Aid)
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