Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shanaya Solanki

North Sydney,NSW

Summary

Dedicated Medical Receptionist who is hard working, reliable, dedicated and honest. I have a solid work background that has helped me grow with many challenges which has shaped me into a strong candidate who can work in different settings. I show a friendly face to all customers/ patients and always make sure that they have a wonderful experience in my work place.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

No Gaps Dental
06.2020 - 03.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Scheduled, rescheduled and cancelled appointments for

dental patients.

• Helped patients complete necessary medical forms and

documentation.

• Greeted visitors and patients to determine needs, check

appointments and direct accordingly.

• Prepared insurance claim forms, explained benefits and

outlined pricing details for procedures and services.

• Chair side assisted.

Experienced with assisting with major Dental such as:

Root Canal Treatments, Surgical Extractions, Crowns.

• Understood dental terminology and trained for PPE and

hand hygiene.

• Completed patient referrals to other medical specialists.

• Created Dentists invoices at the end of every shift.

Administrative Assistant

Australian Landmark Immigration Solutions
01.2020 - 04.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Scheduled office meetings and client appointments for

staff teams.

• Created client invoices.

Education

Bachelor of Nursing -

Australian Catholic University
Sydney, NSW
03.2025

Skills

  • Front Desk Operations
  • Telephone Etiquette
  • Appointment Scheduling
  • Medical Terminology

Dental Staff Support

Office Opening and Closing

  • Organization and Time

Management

Advising Patents

Cleaning and Sterilizing

Invoice Preparation

Appointment Scheduling

  • Mail Sorting and

Distribution

Preparing Treatment Rooms

Payment Processing

Data Entry

References

Anjali Vivan 

  • No Gaps Dental Manager
  • Number upon request


Noam Erny

  • Australian Landmark Immigration Solutions. - Supervisor
  • Number upon request

Timeline

Medical Receptionist

No Gaps Dental
06.2020 - 03.2024

Administrative Assistant

Australian Landmark Immigration Solutions
01.2020 - 04.2020

Bachelor of Nursing -

Australian Catholic University
Shanaya Solanki