Sharna Attard
Melbourne,VIC
Summary
My name is Sharna Attard i’ve had over three years experience of customer service in my previous jobs at Kia car dealership and Woolworths I think I’m very experienced in customer service and know how to work with customers very well. I am currently studying early childhood education certificate 3 at Vicseg New Futures Braybrook.
I am hard working and extremely passionate in any workplace I join!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Childcare Educator
Little Stars
Sunbury, VIC
05.2025 - Current
- Demonstrated flexibility when adapting to changing circumstances within the childcare setting or adjusting to varying student needs.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
Customer Service Cashier
Woolworths
Taylor’s Lakes
03.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Receptionist
Kia
Werribee, VIC
12.2023 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Pick Packer
Mecca
Tullamarine, VIC
05.2023 - 01.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Catholic Regional College
Melbourne, VICEarly Childhood Education
VIC Seg New Features Braybrook
Melbourne, VICSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Cash handling
- Customer complaint resolution
- Guest services
- Cash management
- Product knowledge
- POS system operation
- Merchandise restocking
Certification
First aid/CPR,
Working with children’s check,
White card,
Food safety,
License
Timeline
Childcare Educator
Little Stars
05.2025 - Current
Receptionist
Kia
12.2023 - 10.2024
Pick Packer
Mecca
05.2023 - 01.2024
Customer Service Cashier
Woolworths
03.2022 - Current
Catholic Regional College
Early Childhood Education
VIC Seg New Features Braybrook