Subaeg Maan
Oran Park,Nsw
Summary
With a proven track record at Commonwealth Bank of Australia, I excel and strive in customer relationship management and financial reporting, enhancing client satisfaction and repeat business through expert banking solutions. My ability to resolve complex issues with empathy and professionalism, coupled with exceptional customer service, drives substantial growth in referrals and customer loyalty.
Overview
4
4
years of professional experience
Work History
Customer Banking Specialist
Commonwealth Bank Of Australia
08.2021 - Current
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Assisted clients in achieving their financial goals through expert guidance on savings, investments, and loans.
- Supported tellers by processing transactions and end of day balancing
Back of House Cook
Oporto
01.2021 - 07.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Adapted quickly to changing menus and daily specials, demonstrating versatility in executing multiple types of cuisine.
Education
Bachelor of Computer Application - Cybersecurity
Western Sydney University
Parramatta, NSW09.2026
High School Diploma -
John Edmondson High School
Horningsea Park, NSW10.2020
Skills
- Data Processing
- Cash handling and management
- Branch operations
- Financial Reporting
- Banking product sales
- Customer Relationship Management
Timeline
Customer Banking Specialist
Commonwealth Bank Of Australia
08.2021 - Current
Back of House Cook
Oporto
01.2021 - 07.2021
Bachelor of Computer Application - Cybersecurity
Western Sydney University
High School Diploma -
John Edmondson High School
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