Summary
Overview
Work History
Education
Skills
Timeline
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Subaeg Maan

Oran Park,Nsw

Summary

With a proven track record at Commonwealth Bank of Australia, I excel and strive in customer relationship management and financial reporting, enhancing client satisfaction and repeat business through expert banking solutions. My ability to resolve complex issues with empathy and professionalism, coupled with exceptional customer service, drives substantial growth in referrals and customer loyalty.

Overview

4
4
years of professional experience

Work History

Customer Banking Specialist

Commonwealth Bank Of Australia
Chester Hill, Bankstown Area Relief, Fairfield
08.2021 - Current
  • Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
  • Maintained excellent client relations, resulting in increased referrals and repeat business.
  • Increased customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
  • Presented products and services to customers using in-depth knowledge to answer questions.
  • Assisted clients in achieving their financial goals through expert guidance on savings, investments, and loans.
  • Supported tellers by processing transactions and end of day balancing

Back of House Cook

Oporto
Liverpool, NSW
01.2021 - 07.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Adapted quickly to changing menus and daily specials, demonstrating versatility in executing multiple types of cuisine.

Education

Bachelor of Computer Application - Cybersecurity

Western Sydney University
Parramatta, NSW
09.2026

High School Diploma -

John Edmondson High School
Horningsea Park, NSW
10.2020

Skills

  • Data Processing
  • Cash handling and management
  • Branch operations
  • Financial Reporting
  • Banking product sales
  • Customer Relationship Management

Timeline

Customer Banking Specialist

Commonwealth Bank Of Australia
08.2021 - Current

Back of House Cook

Oporto
01.2021 - 07.2021

Bachelor of Computer Application - Cybersecurity

Western Sydney University

High School Diploma -

John Edmondson High School

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Subaeg Maan