Subodh Basnet
Burnie,TAS
Summary
Results-driven retail professional with expertise in team collaboration and customer service. Skilled in enhancing customer experiences and achieving sales targets through effective communication and problem-solving. Improved store layout for optimal product visibility, fostering increased customer flow and satisfaction.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Retail Assistant
RSEA Safety
Sydney, NSW
02.2022 - 02.2026
- Processed sales transactions accurately using point-of-sale systems.
- Processed payments using cash register, credit card machine and POS system.
- Assisted customers in selecting appropriate safety gear and equipment.
- Provided product information to enhance customer understanding and satisfaction.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Maintained inventory levels through regular stock checks and replenishments.
- Supported training of new staff on store policies and procedures.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Answered phones promptly and directed calls appropriately.
Railroad Worker
CleanTech 1
Sydney, NSW
01.2020 - 12.2021
- Completed day-to-day duties accurately and efficiently.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related issues.
- Communicated maintenance issues to management for timely resolution and action.
- Conducted regular inspections to identify cleaning needs and prioritize tasks.
- Sanitized and maintained bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Washed windows and glass surfaces to enhance visibility and appearance, glass partitions and mirrors with cleaners and sponges.
- Proposed innovative ideas and solutions that improved team collaboration and project outcomes.
Education
Advanced Diploma in IT - IT Network Security
Western Sydney College
Sydney, NSW02-2022
High School Diploma -
Bridgewater International College
Kathmandu02-2018
Skills
- Point-of-sale operation
- Customer service
- Product knowledge
- Inventory management
- Inventory replenishment
- Staff training
- Retail space organization
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Adaptability
- Customer issue resolution
Languages
English
Professional
Nepali
Professional
Hindi
Professional
Timeline
Retail Assistant
RSEA Safety
02.2022 - 02.2026
Railroad Worker
CleanTech 1
01.2020 - 12.2021
Advanced Diploma in IT - IT Network Security
Western Sydney College
High School Diploma -
Bridgewater International College