Tameekah Townsend
Rowville,VIC
Summary
Dynamic and results-oriented professional with extensive experience in high-pressure environments, including a notable tenure at Uniting. Excelled in customer relations and administration, showcasing exceptional communication and computer literacy. Proven track record in enhancing team collaboration and leadership, significantly improving operational efficiency.
Overview
6
6
years of professional experience
Work History
Administration Officer
Uniting
08.2024 - Current
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- update records, and assist in the preparation of reports and documentation.
- Coordinate appointments and scheduling for services, ensuring smooth operations.
- Work closely with the team to maintain high-quality administrative practices and client support.
Bartending
AFL
01.2024 - Current
- high pressure settings
- strengthened my ability to work efficiently in busy environments and deliver excellent customer service in large crowd settings
Waitress/barista
The Butlers Pantry
08.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- worked closely with a small team to deliver high levels of customer service, multitask efficiently, and manage daily operations.
- Greet and assist customers, take orders, and ensure accurate food and drink delivery.
- Support team in maintaining flow and efficiency during peak hours.
- Maintain cleanliness and adhere to health and safety standards.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Sports Coach
International Sports Camp
01.2023 - 01.2024
- Developed strong relationships with students, families, staff members, fostering open lines of communication for continued success.
- Supervise children in a safe, engaging environment.
- Lead sports and team-building activities such as netball and basketball.
- Ensure children’s well-being and create an inclusive, positive environment.
- Assist in managing program logistics and setting up activities.
Team Leader
Hungry Jack's
04.2019 - 08.2022
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Provide high-level customer service at the front counter and drive-thru.
- Prepare food, handle cash, and balance registers.
- Assist in restaurant cleaning and maintenance tasks.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor (honours) Primary And Secondary Education - Education
Monash University
Clayton, VIC11-2025
Skills
- Customer relations
- Computer literacy
- Exceptional Customer Service & Communication
- Time Management & Multitasking
- Team Collaboration & Leadership
- Administration & Data Entry
- Cash Handling & POS Systems
- Barista Skills & Beverage Preparation
- Strong Knowledge of Safety & Hygiene Standards
- Event Support & Coordination
Timeline
Administration Officer
Uniting
08.2024 - Current
Bartending
AFL
01.2024 - Current
Sports Coach
International Sports Camp
01.2023 - 01.2024
Waitress/barista
The Butlers Pantry
08.2022 - Current
Team Leader
Hungry Jack's
04.2019 - 08.2022
Bachelor (honours) Primary And Secondary Education - Education
Monash University
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