Tony Tusa

Developed and implemented security strategies and policies to ensure safe and compliant operations

• Managed security teams, assessed risks, and ensured compliance with relevant regulations and standards
• Conducted security audits, assessments, and identified/mitigated security threats
• Responded promptly to security incidents, demonstrating strong crisis management skills
• Developed compliance policies and procedures; conducted audits and assessments
• Identified compliance risks and implemented corrective actions to maintain regulatory adherence
• Maintained strong relationships with ABF stakeholders and community resources, ensuring seamless operations
• Liaised with Ombudsmans, Red Cross, and UNHCR on detainee welfare and compliance issues
• Prepared reports, submissions, and risk assessments; resolved complaints efficiently
• Managed a team of security personnel, providing regular training for improved performance and professional growth.
• Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Kept team compliant with security protocols and appearance standards.
• Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
• Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
• Investigated incidents and wrote reports.
• Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
• Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
• Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
• Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
• Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
• Conducted drills to keep security staff on alert and proficient with established plans.
• Submitted documentation for weekly payroll, managed schedules, and enforced policies.
• Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.

• Managed daily operations and ensured compliance with contractual and regulatory requirements
• Supervised and trained large teams, ensuring effective and continuous professional development
• Developed and executed strategic plans for operational efficiency and service delivery
• Coordinated risk mitigation and security management strategies
• Maintained strong relationships with ABF, community resources, and external organizations such as the Ombudsmans, Red Cross, and UNHCR
• Maintained accurate records and prepared detailed reports on security and operational matters
• Addressed detainee complaints and ensured their welfare needs were met, demonstrating excellent problem-solving skills
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Maintained security and good order within detention facilities, ensuring the safety and well-being of detainees and staff.
- Supervised detainee activities and responded to emergency situations, including conflict management and de-escalation.
- Monitored detainee interactions, promptly reporting any concerns related to abuse, impropriety, or health to management.
- Performed regular security checks, headcounts, and searches, complying with legal and regulatory requirements.
- Generated logs and incident reports to document security events and detainee interactions.
- Rotated between posts and cross-deployed within the facility to maintain the smooth running of various areas.
- Screened people, property, and vehicles at entry and exit points, managing the security system and responding to alarms.

• Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
• Provided exceptional customer support, leading to increased client retention and loyalty.